AI Literacy: Understanding and using AI at work

Artificial Intelligence (AI) is no longer a future concept - it’s here, and it’s changing how we work every day. This self-paced course is designed to give non-technical professionals the confidence and knowledge to understand, use, and benefit from AI in their roles.

This course will take approximately 2 hours to complete. Each short module has a short quiz at the end, and a final assessment which will earn you an AI Literacy certificate. 

By the end of the course, you’ll understand the principles of AI, see real workplace applications, and know how to get started safely. No coding, jargon, or technical background required - just curiosity and an open mind.

What's included?

  • 9 modules
  • 9 quizzes
  • 1 final assessment
  • 1 AI Literacy certificate

What's in it for the Learner?

You'll understand what AI is, what it can and can't do, and where it fits in your day-to-day work. The course cuts through the jargon so you can use AI tools with confidence, recognise their limitations, and avoid the common risks around accuracy and data privacy. In short, you'll go from curious to capable, ready to use AI safely and productively in your role.

What's in it for the Company?

The organisation gains a shared, practical understanding of AI across every team, not just technical specialists. A common baseline reduces the risks of uninformed or unsafe AI use, supports responsible adoption and policy compliance, and builds the confidence people need to embrace new tools. Most importantly, it lays the groundwork for AI initiatives to succeed, because the people using them understand them.